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Having trouble? Below are the most common issues users encounter during sign-up and login. Select an option for guidance.
If you forgot the email you used to sign up, click here and enter your full name you used on the platform. We’ll display any matching emails from our database in a masked format (e.g., j*****e@g**l.com).
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
When LinkedIn sign-up was available, your account was created using the email associated with your LinkedIn profile. We later removed the LinkedIn login option and sent an email asking all experts to set a password for their account.
If you didn’t set a password or don’t know which email you used:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Once you have your LinkedIn-associated email: Click here to reset your password. Enter the email, and we’ll send you a link to set a new password.
This happens when you try to log in with an email address that’s not associated with your existing account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Once you log in successfully, you can continue using your account without creating a new one.
This happens when the email you used to log in is associated with a client account instead of an expert account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
This happens when the email you used to log in is associated with an expert account instead of a client account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Experts and clients cannot share the same email address for their accounts.
To create a client account:
Clients and experts cannot share the same email address for their accounts.
To create an expert account:
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4X Entrepreneur, Forbes Technology Council Member, $85M in US, Speaker, Board Advisor, Author, First Israeli-American Sr. Enterprise SE serving in HQ at the top 3 global cybersecurity leaders, FBI Infragard member. Husband. Father. Trusted Advisor, People Oriented, Results Driven. Entrepreneur, Speaker, Mentor, Hands-on Leader. Served customers such as: Disney, Sony, Chevron, NASA-JPL, Boeing, Nike, McKesson, eBay, NYPD, Bank of America, JPMC, Dow Jones, Marriott, Tyco, HP, Genentech, Adobe, VMware among others in the US market. Leadership: BenderXpert – Founder, CEO CLEER Security – Co-Founder, CEO Board Advisor at Cybersecurity Center of the Americas Board Advisor at NSU Levan Cybersecurity Center WingedHat (Email Security) – Founder, CTO Network Privacy – EVP Strategy IntraTech - CTO Standard & Poor's – Wall Street Advisor IDF Commander, managing data analytics & lead special projects Brosh Productions – Co-Founder, CEO (not-for-profit) rock concerts in SF Bay Area Sales Engineering Management (5 years): 2 years - Sales Engineering Mgr., WatchDox 3 rears – West Sales Engineering Manager, Trend Micro Sales Engineer – Individual Contributor Stats: 2018 Awarded for largest Healthcare deal and overall team contribution by VP 2017 Awarded for multiple Wins in West Territory working closely with DM 2016 Awarded for multiple strategic Wins in West Territory 2015 Awarded the “knock out” award for major strategic win 2014 #1 Largest Sales Pipeline per SE 2013 #1 Won the largest number of Win$ (more than 2X of anyone else) 2013 1st company win of a Fortune 5 contract & most prestigious logo 2013 Awarded for most new logo win$ in a single quarter 2012 #1 performing SE in entire company both in $ and # of transactions 2011 Awarded "Big Dog" and "Customer Loyalty" highest awards, Symantec 2010 Awarded Applause Program for above & beyond team contribution 2009 Awarded Applause Program for 150% YoY, Symantec 2008 #1 Principle SE in West Coast 2007 2nd best revenue performance in entire NA-BU 2007 Awarded Most Valuable SE, Trend Micro 2006 Awarded Best SME on Web/Mail Security Gateways 2005 Awarded #1 Sales Engineer at Trend Micro 2004 #1 revenue performance in entire company, Trend Micro
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If you forgot your password, click here to reset it. Enter your email on the linked page, and we’ll send you a reset link right away. Don’t forget to check your spam folder if the email doesn’t show up.