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Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
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Having trouble? Below are the most common issues users encounter during sign-up and login. Select an option for guidance.
If you forgot your password, click here to reset it. Enter your email on the linked page, and we’ll send you a reset link right away. Don’t forget to check your spam folder if the email doesn’t show up.
If you forgot the email you used to sign up, click here and enter your full name you used on the platform. We’ll display any matching emails from our database in a masked format (e.g., j*****e@g**l.com).
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
When LinkedIn sign-up was available, your account was created using the email associated with your LinkedIn profile. We later removed the LinkedIn login option and sent an email asking all experts to set a password for their account.
If you didn’t set a password or don’t know which email you used:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Once you have your LinkedIn-associated email: Click here to reset your password. Enter the email, and we’ll send you a link to set a new password.
This happens when you try to log in with an email address that’s not associated with your existing account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Once you log in successfully, you can continue using your account without creating a new one.
This happens when the email you used to log in is associated with a client account instead of an expert account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
This happens when the email you used to log in is associated with an expert account instead of a client account.
To resolve this:
Why masked? This protects your privacy and prevents others from finding your email while giving you a hint to help you recall the one you used during sign-up.
Experts and clients cannot share the same email address for their accounts.
To create a client account:
Clients and experts cannot share the same email address for their accounts.
To create an expert account:
Didn’t find what you were looking for? Our AI assistant can help answer your questions or guide you through the process.
Strategic Global Vertical B2B GTM Executive with a proven track record of scaling SaaS and AI companies from $25M to $100M. Over time, his sales organizations have earned the business of >2,800 SaaS and technology clients, for $1B in revenue. He previously was responsible for the complete customer lifecycle, including global sales, marketing, and customer success, for the Sage Intacct Technology Vertical, growing 400%, led Direct Sales at Bill.com at 80% growth, built and led NetSuite’s Software Vertical to being #1 worldwide, and was part of IBM’s Corporate Development team, starting his career at Oracle. $200B of IPO market capitalization has been sold by David's teams.
Built three organizations growing from $25M+:
- Top business unit at Intacct. Grown 30-40%/yr. GM role over GTM - product marketing, demand gen marketing, sales, enablement, customer success. Joined pre-$1B acquisition by Sage.
- Owned Direct Sales at Bill.com, growing 85%, expanding team 3x. Responsible for 50% of revenue. Joined pre-IPO.
- Top business unit at NetSuite, Sales Leader of the Year. Grew 50%/yr. Doubled team, owned hunters and farmers.
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If you forgot your password, click here to reset it. Enter your email on the linked page, and we’ll send you a reset link right away. Don’t forget to check your spam folder if the email doesn’t show up.