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Scott Dunphy-Brown

Sales Trainer and Enabler, Ex-Woolworth

Scott Dunphy-Brown

Sales Trainer and Enabler, Ex-Woolworth

5.0

Scott Dunphy-Brown

Sales Trainer and Enabler, Ex-Woolworth

5.0

With over 25+ years experience in sales and operations leadership, and 13 years specialising in sales training and enablement. Diplomas in Business Management, Retail Management, Learning and Development. Accreditations in DiSC and Skills Deployment Inventory (SDI).

Top achievements:
– Redeveloping an onboarding program for new SaaS Online Sales team of 8. Previous program was 8 weeks which I reduced to 2 weeks and the team were delivering to KPI in the first week following.
– Decreased Level 2 Technical support desk cases by 39% through training initiatives and guided pathways to build on learning stages.
– Decreased New Team member onboarding from 6 weeks to 2 weeks with increase in KPI delivery and ramp time (time to proficiency)
– Created and established a new Online Sales team model that delivered a record 103 demos booked in 1 week. Previous record was 46 2013
– Business manager of the year (Aust and NZ) – For delivering the highest increase in revenue while delivering greater levels of operational efficiencies and levels of Customer Service

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Hard Skills(1)

Categories
    Cold EmailingSales
Hard Skills
    Cold Calling

Sessions prices

1–4 sessions

60 min

$0000

30 min

$0000

5–9 sessions

60 min

$0000

30 min

$0000

10+ sessions

60 min

$0000

30 min

$0000

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